COVID-19 continues to develop around the world; further complicating and prolonging the global pandemic situation. To help curb the pandemic as well as safeguard the health and safety of employees, Doo Group has incorporated various measures to safeguard offices in several locations, such as Hong Kong and Kuala Lumpur.

Doo Group’s global offices are working together concurrently to minimize the impact of the outbreak, all the while maintaining and delivering quality services to our clients.

Initiative #1: Adopting A Remote Working Model

Following the virus outbreak situation at various locations, Doo Group adjusts flexibly to the working approach of each regional offices in accordance with the local government’s prevention policies and instructions. Offices in Hong Kong and Kuala Lumpur, for example, have arranged for employees to work from home and on rotational when necessary. This is to reduce the direct contact situation and risk of infection.

With the new normal of remote working, Doo Group global offices have implemented a digital coworking model that allows them to maintain efficient online work processes. At the same time, we also provide convenient and smooth online communication channels for our partners and clients. Our financial services can be completed online without compromising the quality and level of services.

Initiative #2: Providing Pandemic-Prevention Supplies

The right supplies are critical during a virus outbreak. In view of shortages and supply-chain disruptions in certain locations, Doo Group has been able to source and distribute necessary goods to employees for free.

At present, the Doo Group office in Hong Kong has provided its employees with personal protective equipment including Lianhua Qingwen capsules, Vitamin C tablets, face masks, rapid antigen test kits, and plans to rent quarantine hotels for employees in need.

Meanwhile, the office in Kuala Lumpur has distributed care kits to employees. These include COVID-19 self-test kits, hand sanitizers, face masks, Vitamin C tablets, and healthy snacks.

In addition, Doo Group has implemented strict hygiene measures and arranged for professionals to carry out regular comprehensive disinfection at the offices.

Initiative #3: Focusing On The Physical And Mental Wellbeing Of Employees

Doo Group is constantly closely monitoring the COVID-19 outbreak situation. That said, Doo Group regional offices have assigned dedicated staff to update on the situation in real-time, educate employees on disease prevention, and provide professional medical advice.

During this unprecedented time, employees are under a lot of pressure. Hence, Doo Group has its dedicated staff to provide psychological support to the employees and encourage them to maintain healthy habits that will promote positive attitudes, as well as healthy work schedules. These help ensure that everyone can work together to overcome difficulties.

Delivering Corporate Cares Without Compromising Our Financial Services

Following the ever-evolving virus outbreak situation, it is the company’s responsibility to ensure that employees are taken care of. Doo Group has carried out a comprehensive corporate risk management system to better manage potential risks arising from any unprecedented situation.

Doo Group will continue to adjust its operation strategies accordingly. This is to minimise infection rates while making sure that the well-being of employees are taken care of, and that the Group is able to relentlessly provide professional services to clients.

Lastly, we call on all employees and clients to stay positive and take personal protection seriously during this unprecedented time.

关于 Doo Group

Doo Group established in 2014, currently headquartered in Singapore. After years of development, Doo Group has become a financial services group with financial technology as its core. With multiple sub-brands such as Doo Clearing, Doo Financial, Doo Prime, FinPoints and more, Doo Group is committed to provide trading and asset management services for over 20,000 financial products such as Securities, Futures, Forex, CFDs and Funds to global individual and institutional clients.

Currently, Doo Group entities are strictly regulated by many top global financial regulators, including the United States Securities and Exchange Commission (SEC) and Financial Industry Regulatory Authority (FINRA), United Kingdom Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), the Seychelles Financial Services Authority (FSA), Mauritius Financial Services Commission (FSC), and the Vanuatu Financial Services Commission (SFC), with operating centres in Dallas, London, Sydney, Singapore, Hong Kong, Dubai, Kuala Lumpur and other regions.

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